I mostly love 1Password app, but FREQUENTLY find myself frustrated and annoyed with the browser integration. Almost to the point of want to give up with 1Password!
Let's say a website is prompting me to fill in my email address.
Over time I have entered different email addresses.
When I enter the email field and start typing, Firefox shows me a list of possible matches (great) ... however. when I press the down arrow, 1Password pops up and annoyingly gets in the way of the Firefox list.
The ONLY time I want 1Password to show me anything is if I click the 1Password icon in the email field. This should be a simple toggle. However it seems I have to have the annoying conflict of lists or I totally disable 1Password.
Thank you for clarifying and I'm sorry for misunderstanding. I see that this is a known issue and an internal work item has been filed with our development team to see if we can improve this behaviour in the future. I've added your report there.
Here's a potential workaround that might help: if you press the up arrow (not the down arrow) then are you able to scroll through and select an email address suggested by Firefox without triggering 1Password's autofill menu?
I'm sorry for the frustration. You can turn off the autofill menu from appearing when you click on a username or password field by following these steps:
Open Firefox.
Right-click on the 1Password icon in Firefox's toolbar and click Settings.
Click Autofill.
Turn off "Show autofill menu on field focus".
Now the autofill menu will only appear if you click on the 1Password icon in a username or password field. I hope that helps!
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browser extension constantly logs me off","id":"message:32583","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:32583","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:32583"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:32583"},"body":"
Been using 1Password for 10 years & the Chrome browser extension for some years. Recently, last 3 or 4 weeks. it logs me off at random, then needing to log back in through the 1Password webpage using my Secret Key.
\n\n
I am using a Chromebook which is fully updated,
\n\n
I have tried uninstalling and reinstalling the 1P extension and also switching to the beta version. No difference.
\n\n
Any ideas? Thanks in advance.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
","body@stringLength":"590","rawBody":"
Been using 1Password for 10 years & the Chrome browser extension for some years. Recently, last 3 or 4 weeks. it logs me off at random, then needing to log back in through the 1Password webpage using my Secret Key.
\n\n
I am using a Chromebook which is fully updated,
\n\n
I have tried uninstalling and reinstalling the 1P extension and also switching to the beta version. No difference.
\n\n
Any ideas? Thanks in advance.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided
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Chrome browser extension constantly logs me off","moderationData":{"__ref":"ModerationData:moderation_data:32591"},"body":"
Hello @LarkB,
\n\n
You are very welcome and have a great week.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"62","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-01-21T12:07:12.000-08:00","lastPublishTime":"2022-01-21T12:07:12.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:32590":{"__typename":"ModerationData","id":"moderation_data:32590","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:32590":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:32590","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:32583/message:32590","revisionNum":1,"uid":32590,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:32583"},"conversation":{"__ref":"Conversation:conversation:32583"},"subject":"Re: Chrome browser extension constantly logs me off","moderationData":{"__ref":"ModerationData:moderation_data:32590"},"body":"
SOLVED
\n\n
Hi again. Just to update this for anyone with the same problem,
\n\n
1Passport support suggested the following in an email
\n\n
\"Right-click the 1Password icon in the browser toolbar > Settings > Scroll down to \"Integrate with 1Password app\" at the end of General section and toggle it off.\"
\n\n
This seems to have resolved the issue.
\n\n
Many thanks for the help, much appreciated.
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Hello @LarkB,
\n\n
Thank you very much for sending over the logs to us. Let us continue our conversation there and update the results here after.
\n\n
ref: BAD-38339-617
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Thank you. The email with the log file has been sent.
\n\n
I got the automated message which quotes the number #BAD-38339-617
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@LarkB
\n\n
Please do not attach it here for your privacy. Send it to us using support@1password.com
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Moderator
