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Chrome Canary: 1Password Not Saving Passkeys
Hi 1Password Support team, I'm having an issue where I attempt to save a passkey to Chrome, 1Password pops up for saving, but then upon saving it successfully in 1Password, a prompt from Windows Hel...
Hello,
This seems to be fixed in the following setup:
Device: PC
Windows version: Windows 11 Home 24H2 (Build 26100.4770)
1Password version (desktop): 8.11.10 (81110009) - Nightly channel
Chrome version: 141.0.7358.0 (Official Build) canary (64-bit)
1Password Chrome extension version: 8.11.8.29 (81108029) - Nightly channel
Thanks!
1P_Dave
Moderator
ModeratorHello BlindWolf8! 👋
I'm sorry that 1Password isn't saving passkeys correctly on your device. As a first step, can you try the steps in this article: Turn off the built-in password manager in your browser
If that still doesn't work then I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/chrome-canary-1password-not-saving-passkeys/159787
- Your forum username: BlindWolf8
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Hi 1P_Dave,
Thanks for replying. Please see the Support ID below:
BIV-18225-284
Thanks!
DanHello,
This seems to be fixed in the following setup:
Device: PC
Windows version: Windows 11 Home 24H2 (Build 26100.4770)
1Password version (desktop): 8.11.10 (81110009) - Nightly channel
Chrome version: 141.0.7358.0 (Official Build) canary (64-bit)
1Password Chrome extension version: 8.11.8.29 (81108029) - Nightly channel
Thanks!
