Chrome: cmd+shift+x, hit enter or click "Open 1Password", nothing happens
If I visit a website in Chrome with 1Password Locked, hit Cmd+Shift+X, and tap enter or click the blue "Open 1Password" button, nothing happens. It just hangs and never prompts me for a password. https://www.dropbox.com/s/kd553vn8oyyam58/1password.mov?dl=0
If I open the actual 1Password application and unlock, then I can use the Chrome extension as intended, but that is extremely clunky.
Thanks for the update, I see you've gotten in contact with someone from the team over email. To avoid any confusion, the conversation will continue there. 👍🏻
If that's not fruitful, I'd like to suggest you talk with our extensions folks. Your description sounds like an issue the team is investigating. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.
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If I visit a website in Chrome with 1Password Locked, hit Cmd+Shift+X, and tap enter or click the blue \"Open 1Password\" button, nothing happens. It just hangs and never prompts me for a password. https://www.dropbox.com/s/kd553vn8oyyam58/1password.mov?dl=0
\n\n
If I open the actual 1Password application and unlock, then I can use the Chrome extension as intended, but that is extremely clunky.
If I visit a website in Chrome with 1Password Locked, hit Cmd+Shift+X, and tap enter or click the blue \"Open 1Password\" button, nothing happens. It just hangs and never prompts me for a password. See this video
\n\n
If I open the actual 1Password application and unlock, then I can use the Chrome extension as intended, but that is extremely clunky.
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Chrome: cmd+shift+x, hit enter or click \"Open 1Password\", nothing happens","moderationData":{"__ref":"ModerationData:moderation_data:58036"},"body":"
Hi @jfuoco,
\n\n
Thanks for the update, I see you've gotten in contact with someone from the team over email. To avoid any confusion, the conversation will continue there. 👍🏻
\n\n
ref: SRX-65392-528
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Thanks 1P_Tommy. I updated my OS and the problem persists. I'll email the address you mentioned.
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@jfuoco
\n\n
You mentioned 12.5. I would recommend updating all Apple stuff to the latest versions as soon as possible.
If that's not fruitful, I'd like to suggest you talk with our extensions folks. Your description sounds like an issue the team is investigating. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.
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Hi 1Password Team, any ideas for this?
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andrew_l_1P1Password Team
Moderator
