Forum Discussion

codeknight's avatar
codeknight
Frequent Contributor
3 years ago

Chrome Extension doens't open the app to unlock

In Chrome, when 1Password is locked, clicking this icon does not open the 1Password app to unlock the vaults like it does on Windows: 1Password Version: 1Password for Mac 8.9.8 (809080...
browser extension
Former Member's avatar
Former Member
3 years ago

codeknight just so you know, you can email your console log to mailto:support+forum@1password.com. It's likely we'll need to take a closer look at your environment and troubleshoot in-depth. For us, email is the best way to do that.

With your email please include:

  • A link to this thread: https://1password.community/discussion/135296/chrome-extension-doenst-open-the-app-to-unlock#latest
  • Your forum username: codeknight

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!