Forum Discussion

blauft's avatar
blauft
New Contributor
2 years ago

Chrome extension keeps logging me out?

Since updating Chrome recently, the extension keeps logging me out every few minutes. Why is this happening? Seems like a bug. I have auto-lock turned off. 1Password Version: Not Provided ...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello blauft! 👋

I'm sorry that you're running into issues with 1Password in Chrome. By "logging me out" do you mean that you're being prompted to add your account back to the app by entering both your account password and Secret Key? Or are you just being prompted to unlock 1Password either using your account password or biometrics?

Can you tell me if you're already installed the desktop app: Get the 1Password apps

I look forward to hearing from you.

-Dave