Forum Discussion

blauft's avatar
blauft
New Contributor
1 year ago

Chrome extension keeps logging me out?

Since updating Chrome recently, the extension keeps logging me out every few minutes. Why is this happening? Seems like a bug. I have auto-lock turned off. 1Password Version: Not Provided ...
windows
blauft's avatar
blauft
New Contributor
1 year ago

Hi Dave,

In this case it was being logged out of the web extension and prompted for my account password repeatedly. It has not happened since that day so it seems it was some fluke. My account has stayed logged in normally now for 3 days. It's possible something was being done on the server end that I just happened to encounter as a user. I have the desktop app installed. I never had to use biometrics or a secret key. Only being prompted for my account password on my computer.

Thanks,
Brandon