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Forum Discussion
Chrome Extension not unlocking
Just got a new PC and install the app and extension fine but when i click on the 1password extension icon and then click open 1password
nothing happens. i right click on it then when into settings...
1P_PeterG
Community Manager
Community ManagerHello @Charlese, it's great to hear that you were able to log into the extension. That's a great start!
Just to let you know, you should be able to log into either the extension or 1Password for Windows at any given time, and one should always unlock the other (unless you've gone out of your way to disable some specific settings). If this is not the case for you, we'll be happy to investigate - just let us know. 😃
