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Former Member's avatar
Former Member
3 years ago

Chrome extension not working

After years of using 1Password7 without issue, I upgraded to 1Password8 and created a 1Password.com account. That's when the problems started. Here is what I cannot do:

  • Fill in username or password in web page form field using 'use 1Password' icon in form field. Nothing happens
  • auto fill username or password in web page form field using keyboard shortcut. Nothing happens
  • Click 1Password browser extension button and click Open 1Password button. Nothing happens

The only thing that works is the desktop app.

I have uninstalled and reinstalled the browser extension.
I have uninstalled and reinstalled Chrome.
I have tried using Chrome with only the 1Password8 browser extension installed.

I am very frustrated and hope you can help.


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: Win 10 Pro build 19043
Browser:_ Chrome

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