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Smokeyham's avatar
Smokeyham
New Contributor
4 months ago

Embedded Images Now Only Show Icon

Hello,

I am using the latest version of 1Password on a Windows 11 laptop.  This is a new machine and I installed 1Password and it works fine for filling in passwords.

The problem I am finding is that previously embedded images (passport, etc) would be present in my entries and I could click on them and they would open up.  Now there is only an icon for the image and when I click on the icon it wants to download the image.  I would like to go back to being able to having an actual image and being able to click on it and open it up.

Any suggestions?

windows

3 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi Smokeyham,

    I can confirm I'm seeing the same behavior you describe here on 1Password for Windows. 

    On the Mac version, there is a preview option, but that's not present in the Windows version. Were you previously using the Mac version, by chance?

    • Smokeyham's avatar
      Smokeyham
      New Contributor
      4 months ago

      Thanks for the response.  I was previously using the Windows, not the Mac version.   I am currently travelling but when I get home I will open 1Password on my old computer to see if I can still see the previews on that, and will report back here on that.

      • 1P_SimonH's avatar
        1P_SimonH
        Icon for Community Manager rankCommunity Manager
        3 months ago

        Thanks, Smokeyham! When you check on your old computer, it would also be helpful to know which version of 1Password it's running.