Forum Discussion

jaysyder's avatar
jaysyder
New Contributor
4 years ago

Chrome extension sync issue with 1Password 8.9.5

Having a weird issue for a few months now but only just recently worked out the exact issue. So the issue seems to be that I can't find passwords using Browser extension if they have been saved on my...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hello jaysyder,

Thanks for the update here regarding 2fa. Once a device is authorized, it shouldn't require the code again until the device is deauthorized and sync should resume as expected. It sounds like the failed or dismissed 2fa prompt is causing the failed syncing as mentioned.

When signed in to 1Password.com this guide to view and manage authorized devices
notes an option "Require 2FA on Next Sign-in: Your account will remain on the device, but changes you make on other devices won’t appear until you reauthorize using a second factor":

Could try this and sign in to the app again, authorize the device. Does syncing resume as expected? Please let us know.