Forum Discussion

frankcat's avatar
frankcat
New Contributor
1 month ago
Solved

Chrome extension unlock on Windows 11 spawns new windows, disables scrolling

Odd 1Password behavior began earlier this week. After unlocking the 1Password Chrome browser extension on Windows 11 for the first time after laptop startup and logging into a site, the browser begin...
browser extension
windows
  • frankcat's avatar
    frankcat
    1 month ago

    Looks like the fix for this problem was rolled out in version 8.11.29.1 of the Chrome extension, updated Jan. 19. I've downloaded and installed it, giving it "On all sites" permissions in "Site access," and so far, it's working smoothly. 

    If anyone else is seeing the same behavior described earlier, the update appears to be the fix.

teezeh's avatar
teezeh
New Contributor
16 days ago

I had the same issue on my Surface Pro, 11th edition with Windows 11 on Arm. Turned out that my desktop app (Arm native) would not update itself. I have now de- and reinstalled from the Windows Store and have both app and extension on the same 8.12.2 version now. Fingers crossed that this will fix the issue – which also caused my device to start into Windows RE on reboot, btw.

1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
6 days ago

Hi teezeh​, I'm glad to hear that you've been able to get 1Password updated after a reinstall. If you find that you're still encountering any issues after this, let us know, and we'll be happy to investigate further.