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Forum Discussion
Chrome plug-in hangs
Sometimes when I click on the 1password plug-in in Chrome, the plug-in will display a box (as usual) but then it will only show a "spinner" in the center of the box and will hang like that indefinite...
Hey Kevin10, I can understand why the beta version of the extension is not always a good fit. I'd like to ask some questions to better understand why things are hanging and to see if it's possible to resolve the issue without the beta version of the extension.
- Did the hanging behavior just start recently, or has this always been an issue?
- Does this behavior occur if the 1Password extension is disabled in Chrome?
- Does this behavior occur if you do not have as many tabs open?
- I understand why you would have many tabs open. I am only asking to see where the issue may be coming from.
- Do you use the 1Password desktop app?
- Do you have any other extensions installed in Chrome? If so, what are they?
- Do you have any anti-virus or anti-malware programs on your computer?
- Do you use a proxy or VPN?
I look forward to getting the above details.
