Forum Discussion

Former Member

4 years ago

Chrome: "Your connection is not private" and "unable to save item" errors all of a sudden

Been using the 1Password extension for Chrome both at home on my Mac and at work on Windows with absolutely no issues until today. All of a sudden when I clicked on the extension in Chrome, clicked ...

browser extension

Former Member

4 years ago

@usagora – Interesting! It's good to see some consistency, I suppose. I'm also curious why it'd happen suddenly if your network admin hasn't made any changes. 🤔

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\"Your connection is not private\" and \"unable to save item\" errors all of a sudden","id":"message:60204","revisionNum":1,"repliesCount":18,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:60204"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:60204"},"body@stripHtml({\"truncateLength\":200})":" Been using the 1Password extension for Chrome both at home on my Mac and at work on Windows with absolutely no issues until today. All of a sudden when I clicked on the extension in Chrome, clicked ...","body@stringLength":"1611","rawBody":"

\n\n

\"Your connection is not private. Attackers might be trying to steal your information from my.1password.com (for example, passwords, messages, or credit cards).\"

\n\n

I've already restarted the browser, cleared all browsing data, and restarted the computer. The only difference now is instead of immediately getting that above message, the website tries to load for about 30 seconds now before it shows that message.

\n\n

Also, when I was creating an account for the Support Community in order to post this thread, upon clicking \"Save in 1 Password\" after entering my user name, and then clicking \"Save\" on the pop-up window, I got an \"unable to save item\" error, which I've also never received before.

\n\n

So what's going on? The Chrome extension on my Mac is still working fine. It's just in Chrome on Windows 10.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.0.5
\nOS Version: Windows 10

\n","kudosSumWeight":0,"postTime":"2021-08-10T10:31:24.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS02MDIwNC05MTk5aTVBMkFDRjNCODZDQTYxMTM?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:60204_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":493},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

\"Your connection is not private. Attackers might be trying to steal your information from my.1password.com (for example, passwords, messages, or credit cards).\"

\n\n

So what's going on? The Chrome extension on my Mac is still working fine. It's just in Chrome on Windows 10.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.0.5
\nOS Version: Windows 10

"},"Conversation:conversation:60204":{"__typename":"Conversation","id":"conversation:60204","solved":false,"topic":{"__ref":"ForumTopicMessage:message:60204"},"lastPostingActivityTime":"2021-11-29T00:44:31.000-08:00","lastPostTime":"2021-11-29T00:44:31.000-08:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:60204":{"__typename":"ModerationData","id":"moderation_data:60204","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS02MDIwNC05MTk5aTVBMkFDRjNCODZDQTYxMTM?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS02MDIwNC05MTk5aTVBMkFDRjNCODZDQTYxMTM?revision=1","title":"94mt9uzp54zl.jpg","associationType":"BODY","width":640,"height":439,"altText":null},"Revision:revision:60204_1":{"__typename":"Revision","id":"revision:60204_1","lastEditTime":"2021-08-10T10:31:24.000-07:00"},"ForumReplyMessage:message:60218":{"__typename":"ForumReplyMessage","id":"message:60218","conversation":{"__ref":"Conversation:conversation:60204"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":60218,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Chrome: \"Your connection is not private\" and \"unable to save item\" errors all of a sudden","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:60218"},"parent":{"__ref":"ForumTopicMessage:message:60204"},"body":"

@usagora – Interesting! It's good to see some consistency, I suppose. I'm also curious why it'd happen suddenly if your network admin hasn't made any changes. 🤔

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@usagora – Interesting! It's good to see some consistency, I suppose. I'm also curious why it'd happen suddenly if your network admin hasn't made any changes. 🤔

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Forum Discussion

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