Forum Discussion

gveres's avatar
gveres
New Contributor
1 month ago

CIBC autofill not working

A few weeks ago, CIBC changed their sign in process for web banking. It used to be a single page where it asked for your card number (this is your debit card number, not your credit card) and passwor...
browser extension
windows
Joelc's avatar
Joelc
Super Contributor
14 days ago

Appreciate the update.

I started a similar thread three years ago when CIBC's previous change had the exact same results, would not accept or find the ATM card number. 

It took a while to solve the problem but you provided a workaround that was fairly solid, is there a similar workaround this time to tide us over?

The referenced discussion and workaround are here . 

Thanks!

1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
12 days ago

Hi Joelc​,

I've checked the issue on file and it looks as if the below steps are the currently suggested workaround - although I appreciate that this still isn't ideal:

  1. Open and unlock the 1Password desktop app.
  2. Locate your CIBC Login item and click "Edit".
  3. Click "+ add more" and select "Text".
  4. Change the "text" field's title to "Card" and enter your card number below it.
  5. Click "Save".
  6. To fill your login item: Visit the website, click the 1Password icon in your browser, find the CIBC login item, and click Autofill.

 

Let me know if you have any further questions about this!

  • Joelc's avatar
    Joelc
    Super Contributor
    12 days ago

    Appreciated.

    Hopefully you will get this working properly sooner than later.

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      12 days ago

      Hi Joelc​, you're very welcome!