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Former Member's avatar
Former Member
5 years ago

Citibank website and iOS app seems not to accept autofill

I have confirmed the username and password stored in 1P vault are correct and current but when it is filled in Citibank the website or app just revert to blanks for user/pw. I searched this topic a...
ios
Former Member's avatar
Former Member
5 years ago

@barkroy:

Thank you for the confirmation! In one of your previous messages you mentioned trying this inside browsers:

Firefox and Safari.
Looks like extension is 2.0.4
Also iOS 14.6 with 1P v. 7.7.6

Is that part working for you now?

For the iOS app specifically, I cannot test it since I cannot download the app from my country store, so I need to ask you a couple questions: is the issue in the iOS app the same that you were seeing in the browsers (i.e. credentials are removed after filling), or something else?