Forum Discussion
COde Scanner no longer sews the screen
Hi,
When I try to use the code scanner, I am just getting a grey box (used by me transparent).
I do have "screen recording" enabled in Settings -> Privacy.
Any ideas?
1Password Version: 7.9.4
Extension Version: Not Provided
OS Version: macOS 12.3.1
7 Replies
- 1P_Dave
Moderator
Fantastic! I'm happy that the issue is resolved. 😊
yep, that fixed it - thanks!
Alvin_L_1P1Password Team
On behalf of Jack, you're most welcome JamesHenderson! 🙂
Agh, got it. I was using the version from your website but changed to the Mac App Store recently bt didn’t make that connection. I’ll move back. - thanks!
Jack_P_1PHi JamesHenderson:
Thanks for confirming! The ability to scan the QR code is exclusive to 1Password for Mac downloaded directly from us, and isn't available in the App Store version of 1Password for Mac.
If you'd like to scan a QR code, downloading 1Password for Mac directly would be your best bet: https://1password.com/downloads/mac/
Let me know how you get on with that!
Jack
Mac App Store - thanks!
- Alvin_L_1P
Hey JamesHenderson,
Is this happening with 1Password from the Mac App Store or from our website?
