Forum Discussion
Couple of 1PW 8 for Mac comments
I think it's a bit of column A and column B. The macOS third-party ecosystem is largely turning to trash because developers find making cross-platform apps with web technologies to be easier. From a business perspective, I understand your decision. The Mac market is small and Apple presents a huge threat. But at the same time, it's frustrating to users when you present 1Password 8 as a huge upgrade where it is mostly a regression in terms of features, interface, and performance.
I think this is mostly a marketing/PR failure from your team. You did a bad job setting expectations, a bad job outlining the killer features Electron will allow, and then the worst sin is how defensive and argumentative you've got with your users.
If you had a good marketing person, they would have advised you to:
Be transparent and open about Electron, the design change, and why you made the decision from a technical and business standpoint. More users would empathize with this.
Then show us all the new amazing features this is going to allow. Not just allude to it, actually show the killer new features. If they aren't ready yet, there is no reason to release the app.
