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Former Member
4 years ago

Created approx. 20 passwords, only 5 of them were saved successfully

Created approx. 20 different passwords for work websites last week. Now it appears only about 5 of these were actually saved successfully in 1password. 1Password Version: 8.7.1 Extension Ver...
windows
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @dbsuter, sorry about the trouble with that. The +windows part is what directs it to our Windows customer support team.

That's OK, though - I'll ask you to try again, just sending to support@1Password.com. It'll get into our system, and then will get directed to our Windows team and we'll respond as soon as we can. 👍

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approx. 20 passwords, only 5 of them were saved successfully","id":"message:140756","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:140756","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:140756"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:140756"},"body@stripHtml({\"truncateLength\":200})":" Created approx. 20 different passwords for work websites last week. Now it appears only about 5 of these were actually saved successfully in 1password. \n\n \n\n 1Password Version: 8.7.1 \nExtension Ver...","body@stringLength":"464","rawBody":"

Created approx. 20 different passwords for work websites last week. Now it appears only about 5 of these were actually saved successfully in 1password.

\n\n
\n\n

1Password Version: 8.7.1
\nExtension Version: Not Provided
\nOS Version: windows 10
\nReferrer: forum-search:Created approx. 20 passwords, only 5 of them were saved successfully

\n","kudosSumWeight":0,"postTime":"2022-06-09T08:39:50.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:140756_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":49},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Created approx. 20 different passwords for work websites last week. Now it appears only about 5 of these were actually saved successfully in 1password.

\n\n
\n\n

1Password Version: 8.7.1
\nExtension Version: Not Provided
\nOS Version: windows 10
\nReferrer: forum-search:https://1password.community/search?Search=Created%20approx.%2020%20passwords%2C%20only%205%20of%20them%20were%20saved%20successfully

"},"Conversation:conversation:140756":{"__typename":"Conversation","id":"conversation:140756","solved":false,"topic":{"__ref":"ForumTopicMessage:message:140756"},"lastPostingActivityTime":"2022-06-10T15:57:27.000-07:00","lastPostTime":"2022-06-10T15:57:27.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:140756":{"__typename":"ModerationData","id":"moderation_data:140756","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:140756_1":{"__typename":"Revision","id":"revision:140756_1","lastEditTime":"2022-06-09T08:39:50.000-07:00"},"ForumReplyMessage:message:140762":{"__typename":"ForumReplyMessage","id":"message:140762","conversation":{"__ref":"Conversation:conversation:140756"},"author":{"__ref":"User:user:9972"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:140756/message:140762","revisionNum":1,"uid":140762,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Created approx. 20 passwords, only 5 of them were saved successfully","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:140762"},"parent":{"__ref":"ForumTopicMessage:message:140756"},"body":"

Hi @dbsuter, sorry about the trouble with that. The +windows part is what directs it to our Windows customer support team.

\n\n

That's OK, though - I'll ask you to try again, just sending to support@1Password.com. It'll get into our system, and then will get directed to our Windows team and we'll respond as soon as we can. 👍

","body@stringLength":"428","rawBody":"

Hi @dbsuter, sorry about the trouble with that. The +windows part is what directs it to our Windows customer support team.

\n\n

That's OK, though - I'll ask you to try again, just sending to support@1Password.com. It'll get into our system, and then will get directed to our Windows team and we'll respond as soon as we can. 👍

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