Forum Discussion

silsurf's avatar
silsurf
New Contributor
6 months ago

Creating a new family member's vault and password?

I have three family members, one of them had an individual account that I want to migrate into the family account. I signed into the family account on the family members computer.  I created a new ...
vault management
silsurf's avatar
silsurf
New Contributor
6 months ago

Thanks very much, I was able to do the transfer and the part that could use a little more specificity for the user is the "move and copy". To me it is confusing about where to move the items to, I assumed (incorrectly) that I needed to make a new vault within the family vault, that is where I went a foul. I would say it is not intuitive to know that each vault under a specific users secret code has a unique private library that is really where the data goes. Once I wrapped my head around that I was fine. So, for me I feel that it would be beneficial it 1P had a litte more hand holding on that aspect of moving data between accounts.

Thanks very much for the help and thoughfulness

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
6 months ago

Thanks for your feedback on this silsurf​. I'm glad to hear you've got everything sorted now.

While it may not be feasible to create a guide for every scenario, I'd agree that documentation covering how to add an existing 1Password user to a family account could be very useful. I've shared your comments with the team.

If we can help with anything else, just let us know! Thanks again.