Forum Discussion

dudley's avatar
dudley
New Contributor
3 years ago

Ctrl+Alt to reveal fields not working - reporting issue

I have the "Hold Ctrl+Alt to toggle revealed fields" in Security checked. From time to time, it stops working; Ctrl+Alt does not reveal any fields. The fix is simple - go back to Security, unche...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello dudley,

Thanks for your reply and sorry for the delay in response.

I understand that you do not always experience this behaviour, but restarting Windows in Safe Mode is the best way to help determine if something is still running that may be causing these troubles:
* Start your PC in safe mode in Windows - Microsoft Support

If this continues to be an issue, I'd like to ask you to create a diagnostics report from your Windows PC so the team can help investigate further:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/142152/ctrl-alt-to-reveal-fields-not-working-reporting-issue
* Your forum username: dudley

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!