Forum Discussion

Former Member

3 years ago

Cursor flashes but no way to type

Hi 1P,

When I open 1Password through Safari it asks for the password. Then it opens 1Password within safari, the cursor flashes in the search field but when I start typing nothing happens. Then I have to click with the mouse in the search field and only then I can start typing and searching.

Best Regards John

1Password Version: 8.9.8
Extension Version: 2.3.8
OS Version: macos 13
Browser:_ Not Provided

browser extension

1 Reply

Former Member
3 years ago
Hey @johnquesto, sorry about the delay in our reply. The issue that you've described is a bit weird. Are you able to take a screen recording of it and send that to us in an email?

Here's how to take a screen recording on a Mac: https://support.apple.com/en-us/HT208721

Attach the video to an email message addressed to mailto:support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/134991/cursor-flashes-but-no-way-to-type#latest

Your forum username: johnquesto

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

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Hi 1P,

\n\n

Best Regards John

\n\n

1Password Version: 8.9.8
\nExtension Version: 2.3.8
\nOS Version: macos 13
\nBrowser:_ Not Provided

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Hi 1P,

\n\n

Best Regards John

\n\n

1Password Version: 8.9.8
\nExtension Version: 2.3.8
\nOS Version: macos 13
\nBrowser:_ Not Provided

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Cursor flashes but no way to type","moderationData":{"__ref":"ModerationData:moderation_data:68797"},"body":"

Hey @johnquesto, sorry about the delay in our reply. The issue that you've described is a bit weird. Are you able to take a screen recording of it and send that to us in an email?

\n\n

Here's how to take a screen recording on a Mac: https://support.apple.com/en-us/HT208721

\n\n

Attach the video to an email message addressed to mailto:support+forum@1password.com.

\n\n

With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/134991/cursor-flashes-but-no-way-to-type#latest
Your forum username: johnquesto

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

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