Forum Discussion

Former Member's avatar
Former Member
4 years ago

Cursor flashes but no way to type

Hi 1P,

When I open 1Password through Safari it asks for the password. Then it opens 1Password within safari, the cursor flashes in the search field but when I start typing nothing happens. Then I have to click with the mouse in the search field and only then I can start typing and searching.

Best Regards John

1Password Version: 8.9.8
Extension Version: 2.3.8
OS Version: macos 13
Browser:_ Not Provided

browser extension

1 Reply

  • Former Member's avatar
    Former Member
    4 years ago

    Hey @johnquesto, sorry about the delay in our reply. The issue that you've described is a bit weird. Are you able to take a screen recording of it and send that to us in an email?

    Here's how to take a screen recording on a Mac: https://support.apple.com/en-us/HT208721

    Attach the video to an email message addressed to mailto:support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/134991/cursor-flashes-but-no-way-to-type#latest
    • Your forum username: johnquesto

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!