Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Database Backup Failed every 5 minutes or so
I was on 1Password 7.x... I started seeing this pop-up roughly few minutes and I have no clue why it started.
It seems to continue to do this despite a reboot.
In an effort to believe may...
1P_Dave
Moderator
ModeratorHello @JimKlo!
I'm sorry that you're receiving an error message. The screenshot that you posted shows the icon of an old version of 1Password so it's likely that you still have it installed on your Mac alongside version 8. I've located your support ticket and sent you an email, let's continue the conversation there. To prevent duplication of effort I'm closing this thread.
-Dave
ref: IJH-88293-155
I have this exact issue. Please contact me!
- 1P_Dave
I'm sorry that you're running into the same issue. I'd like to ask you to create a diagnostics report from your Mac (use the instructions for 1Password 7):
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/database-backup-failed-every-5-minutes-or-so/117497
- Your forum username: Ronwlim
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
