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System
Super Contributor
3 years ago

Delete 1Password 7 after upgrading to 8

This discussion was created from comments split from: upgrade to 1Password 7 from 8.
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1P_Dave's avatar
1P_Dave
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3 years ago

Hello @Mokuleia! 👋

I'm sorry to hear that you're having trouble removing 1Password 7 from your iPhone. If you can see all of your items in 1Password 8 then can you please try these alternate steps:

  1. Tap on Settings from your iPhone's home screen.
  2. Tap on General.
  3. Tap on iPhone Storage.
  4. Scroll down and tap on the icon for 1Password 7 (it's a bit lighter than the icon for 1Password 8 so make sure to choose the right one).
  5. Tap Delete App.

I hope that helps. 🙂

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8.","kudosSumWeight":0,"postTime":"2022-08-18T13:01:04.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:23141_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":857},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"This 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Delete 1Password 7 after upgrading to 8","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:23143"},"parent":{"__ref":"ForumTopicMessage:message:23141"},"body":"

Hello @Mokuleia! 👋

\n\n

I'm sorry to hear that you're having trouble removing 1Password 7 from your iPhone. If you can see all of your items in 1Password 8 then can you please try these alternate steps:

\n\n
    \n
  1. Tap on Settings from your iPhone's home screen.
    2. \n
  2. Tap on General.
    3. \n
  3. Tap on iPhone Storage.
    4. \n
  4. Scroll down and tap on the icon for 1Password 7 (it's a bit lighter than the icon for 1Password 8 so make sure to choose the right one).
    5. \n
  5. Tap Delete App.
    6. \n
\n\n

I hope that helps. 🙂

","body@stringLength":"610","rawBody":"

Hello @Mokuleia! 👋

\n\n

I'm sorry to hear that you're having trouble removing 1Password 7 from your iPhone. If you can see all of your items in 1Password 8 then can you please try these alternate steps:

\n\n
    \n
  1. Tap on Settings from your iPhone's home screen.
    2. \n
  2. Tap on General.
    3. \n
  3. Tap on iPhone Storage.
    4. \n
  4. Scroll down and tap on the icon for 1Password 7 (it's a bit lighter than the icon for 1Password 8 so make sure to choose the right one).
    5. \n
  5. Tap Delete App.
    6. \n
\n\n

I hope that helps. 🙂

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