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Anonymous
3 years agoDeleted old app, downloaded iOS v.8 but it doesn't work.
Switched iTunes account due to divorce, but couldn't use app due to it being purchased on previous account. Downloaded iOS v.8 but now it doesn't open at all and can't find stored passwords. Is it po...
1P_Dave
Moderator
3 years ago@Fletch4677
Thank you for the screenshot. I know that you said that you already tried to reinstall the app but can you try these specific steps in order:
- Remove 1Password 8 for iOS: Delete apps on your iPhone, iPad, and iPod touch - Apple Support (CA)
- Restart your iPhone.
- Reinstall 1Password 8 for iOS: 1Password 8 - Password Manager on the App Store
Let me know if you still see the issue after following these steps.
-Dave