Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Desktop app seems to be no longer linked to browser extension: each of them requires to login
Hi team,
I just updated 1Pwd Desktop to version "80701002, on PRODUCTION channel", Windows.
And browser extension to Version 2.3.5
Before this update, both app and extension used to share the login (I logged only once on either of these 2, and the other was directly unlocked).
But since this last update, I have to log twice: once on app, and once on extension.
I did not find setting to couple them, like before.
Can yo please assist ?
Thanks.
David Loutrel.
1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: Windows 10 Enterprise
Referrer: forum-search:https://1password.community/search?Search=app%20no%20longer%20linked%20to%20browser%20extension
10 Replies
ag_mike_d1Password Team
We've received your message, @jacquessauve and will be in touch soon.
ref: WTT-64364-486
AliH1PHey @jacquessauve, I'm sorry to hear you're continuing to experience issues with app integration.
To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC and grab an extension console log:
Sending Diagnostics Reports (Windows)
Sending Extension Console Log
Attach these to an email message addressed to
support+windows@1password.com.With your email please include:
- A link to your message in this thread: https://1password.community/discussion/comment/647855/#Comment_647855
- Your forum username:
jacquessauve
We'll look forward to helping once we get those from you. Thanks!
Ali
- ag_mike_d
That's great @David_FR06 - Thanks for the update!
MikeTThat's wonderful to hear, thanks for letting us know!
- MikeT
Hi guys,
Thanks for reporting this. Please check for an update, 1Password 8.7.2 is out with the updated code-signing certificate that should fix the issue you're having.
Simbiat is correct that it is the same as the other thread, our certificate was unintentionally revoked in the last update, so that meant the browser integration was blocked due to the invalid certificate on 1Password file. The update will fix that with a new valid certificate, which will re-enable the integration support.
