Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Anonymous
4 years agoDesktop app seems to be no longer linked to browser extension: each of them requires to login
Hi team,
I just updated 1Pwd Desktop to version "80701002, on PRODUCTION channel", Windows.
And browser extension to Version 2.3.5
Before this update, both app and extension used to share the ...
AliH1P
1Password Team
4 years agoHey @jacquessauve, I'm sorry to hear you're continuing to experience issues with app integration.
To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC and grab an extension console log:
Sending Diagnostics Reports (Windows)
Sending Extension Console Log
Attach these to an email message addressed to support+windows@1password.com
.
With your email please include:
- A link to your message in this thread: https://1password.community/discussion/comment/647855/#Comment_647855
- Your forum username:
jacquessauve
We'll look forward to helping once we get those from you. Thanks!
Ali