Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Different passwords for App and Website?

I'm new, just signed up yesterday. I can login to the website at my.1password.com, but I CANNOT login to the Windows app. I am using the same master password that I wrote down yesterday, and that is ...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @jason0067:

Welcome to 1Password! :smile:

Just as a quick initial check, is the computer where you're running into issues adding your 1Password account to the app managed by a organization somehow? We've investigated and resolved some issues with network connectivity in networks and situations where TLS/SSL decryption causes issues.

If this is the case, let me know and I can dig into it further with you!

Jack