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novagirl's avatar
novagirl
New Contributor
1 month ago

Discount when upgrading from version 7 to 8 missed end of 2025

Hello,

I missed the offer to get 1 Password one year free when upgrading from 1Password7 to 1Password8 subscription end of 2025. It seem I have to wait now till end of 2026 to possibly get a new offer. Does anybody know  if there might be a new offer earlier? I'm a customer since 2011 and always paid for the upgrades till 1Password7. So I would be ready to upgrade earlier now whenever the new offer is available.

Thanks!

 

 

 

 

1password.com

3 Replies

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  • novagirl's avatar
    novagirl
    New Contributor
    1 month ago

    Thanks Dave! I have send purchasing confirmation and my 1 Password 7 licenses for MAC and Windows. The Support ID is 553407

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      1 month ago

      novagirl​ 

      Thank you for posting the Support ID! I can confirm that your ticket is in the queue and one of my colleagues from our billing team will reach out to you as soon as possible. 

      I'll close this thread to avoid duplication of efforts. 

      -Dave

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 month ago

    Hello novagirl​! 👋

    Thanks for the question! Since we don't have access to your billing information here in the public community, please send an email to support@1Password.com along with your 1Password 7 license information so that our billing team can take a look. 

    After emailing in, you'll receive an automated reply with a Support ID. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 

    -Dave