Forum Discussion

2oe's avatar
2oe
New Contributor
9 months ago

downgrading family account to individual

i've subscribed 1 year family after my 1 year individual one has ended, i was going to share with my friend but things didn't go well so i wanna ask if it's possible to downgrade the subscription to ...
discussion
family
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
9 months ago

Hi 2oe​,

You can absolutely do that and you will get a prorated refund. 

Because this will involve confirming you are the account owner and billing details, please email us at support@1password.com and we'll be happy to get you switched over!