Forum Discussion

2oe's avatar
2oe
New Contributor
11 months ago

downgrading family account to individual

i've subscribed 1 year family after my 1 year individual one has ended, i was going to share with my friend but things didn't go well so i wanna ask if it's possible to downgrade the subscription to ...
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family
ironmobius21's avatar
ironmobius21
New Contributor
2 months ago

hi 1P_SimonH​ may I ask for your help downgrading my account from Family to individual. I have sent several emails to support and I have not received any reply from them. I have multiple tickets open.

1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
2 months ago

Hi ironmobius21​ 👋

I'm sorry for the wait and appreciate your patience. I've nudged the team to send a reply!