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Forum Discussion
martinsteel
4 years agoFrequent Contributor
Drag and drop losing characters
Dragging and dropping usernames and passwords sometimes loses characters. This is most reproducible (50%+) in remote desktop windows but also occasionally happens in browsers. Normally seems to be one of the first few letters.
Drag and drop is from the entry displayed in the main 1password window. No addons etc. involved.
Here's a (anonymised) example:
Saved Username:
DOMAIN\martin
Usernames from drag & drop:
DMAIN\martin
OMAIN\martin
1Password Version: 8.6.0
Extension Version: Not Provided
OS Version: Windows 11 21H2
44 Replies
- ag_mike_d
1Password Team
Hello again martinsteel,
Thanks for getting back to us.
I don't have any news to share on the issues you've encountered related to the drag and drop losing characters. However, in a recently released
Beta, we've added the feature to allow you to “Type in window”. While understand you've had issues with context menus on some touch devices, you can now right-click on item fields and select “Type in window” to fill the contents of the field in the open window of your choice. If you'd like to try out theBeta, could you let us know how this works for you? Thank you!Use 1Password beta releases
- martinsteelFrequent Contributor
ag_mike_d any news on drag and drop being fixed? It's been 6 months now and the feature still doesn't work.
Build 80907017
- ag_mike_d
1Password Team
Hello martinsteel - I'm sorry to hear that things are worsening in this later build of 1Password 8 when dragging and dropping passwords. We appreciate you following up. I've included these updated details in our issue tracker for the development team. Thank you for your patience.
- martinsteelFrequent Contributor
ag_mike_d dragging and dropping passwords seems worse in 8.8.0.
In build 119 I'm losing 1 or 2 of the first 4 characters on every single attempt. Looking at what's happening it appears that setting focus and inputting the characters are slightly out of sync with each other.
- ag_mike_d
1Password Team
Hi martinsteel. I'm sorry for the continued issues here with dragging and dropping losing characters. This has been reported a few times now and has been filed with the development team. Unfortunately, we do not have any additional news to share at this time. Your patience is appreciated.
- martinsteelFrequent Contributor
Hi 1P_PeterG any luck reproducing this or feedback from the dev team? It's still happening in 8.7.0 beta on Windows 10 & 11.
I'm getting used to seeing a lot of messages like this 😔:
- DenalBSuper Contributor
- 1P_PeterG
Community Manager
Thanks @Denalb for the additional detail. I'll see if I can track down the older discussion, and in case I can't find it, hopefully what's reported here will provide a sufficient evidence base to pin down the issue. It's good to know that it's not currently affecting your functionality in the app, too!