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Former Member's avatar
Former Member
3 years ago

Duplicate icon?

I “updated” to 8 and it created a separate app icon on my phone - now I have two, a v7 and v8. If I delete the v7 icon it says I lose all my info which is a problem. How do I solve? Is it ok to delete the 7 version since 8 is up there?

ios

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @LindaLoo! 👋

    1Password 8 is a separate app from 1Password 7 and not a direct upgrade. You can delete the old 1Password 7 app if you've confirmed the following:

    1. You can see all of your items in the new 1Password 8 app on our iPhone.
    2. You don't see an older standalone "Primary" vault in the old 1Password 7 app.

    The following guide will help you remove 1Password 7: Delete apps on your iPhone, iPad, and iPod touch - Apple Support

    I hope that helps! 🙂

    -Dave