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clincolnileads's avatar
clincolnileads
New Contributor
12 months ago

Edge extension not working

Since the update to 2.21.0 extension, the Edge 1pass extension shows the "oops, something went wrong while loading" error. Have tried reinstalling the extension, reinstalling 1pass, restarting browser, restarting PC, etc.


1Password Version: 8.10.26
Extension Version: 2.21.0
OS Version: Win11
Browser: Edge

  • Hello clincolnileads! 👋

    I'm sorry that you're seeing "Oops, something went wrong while loading" when using 1Password in Edge. So that I can investigate this further, I'd like to ask you to send in a console log when reproducing the issue:

    Attach the file to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • clincolnileads

    Thank you for posting the Support ID. I see that my colleague just sent you a reply via email, please continue the conversation there.

    To prevent duplication of efforts, I'm closing this thread.

    -Dave

    ref: IFH-94858-163