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Mikefmiller
New Contributor
22 days ago
Solved

EERO Plus includes 1Password

Just switched to EERO mesh with EERO Plus. Email from EERO that this includes a Family Subscription for 1Password (which I already have). Anyone know how to switch billing information so I don’t end up paying for going subscription that EERO will cover?

family
  • 1P_SimonH's avatar
    1P_SimonH
    21 days ago

    Hi Mikefmiller​,

    Congrats on the new wifi setup! The process for updating your billing will vary a bit depending on how your billing is currently configured.

    If you're paying through Apple or Google, you need to cancel the subscription first and wait for the subscription to expire before following the steps provided by Eero.

    If you have direct billing, you can skip straight to following the steps from Eero.

    One detail to mention, too is that you need to be the family organizer to do this!

    Let me know if you have any questions!

2 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hi Mikefmiller​,

    Congrats on the new wifi setup! The process for updating your billing will vary a bit depending on how your billing is currently configured.

    If you're paying through Apple or Google, you need to cancel the subscription first and wait for the subscription to expire before following the steps provided by Eero.

    If you have direct billing, you can skip straight to following the steps from Eero.

    One detail to mention, too is that you need to be the family organizer to do this!

    Let me know if you have any questions!

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Just switched to EERO mesh with EERO Plus. Email from EERO that this includes a Family Subscription for 1Password (which I already have). Anyone know how to switch billing information so I don’t end up paying for going subscription that EERO will cover?

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Just switched to EERO mesh with EERO Plus. Email from EERO that this includes a Family Subscription for 1Password (which I already have). Anyone know how to switch billing information so I don’t end up paying for going subscription that EERO will cover?

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EERO Plus includes 1Password","moderationData":{"__ref":"ModerationData:moderation_data:157131"},"body":"

Hi Mikefmiller​,

Congrats on the new wifi setup! The process for updating your billing will vary a bit depending on how your billing is currently configured.

If you're paying through Apple or Google, you need to cancel the subscription first and wait for the subscription to expire before following the steps provided by Eero.

\n

If you have direct billing, you can skip straight to following the steps from Eero.

One detail to mention, too is that you need to be the family organizer to do this!

Let me know if you have any questions!

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Thanks. Worked perfectly.

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