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OlivierP's avatar
OlivierP
Dedicated Contributor
2 years ago

Email not suggested on Passage

Hello,
I've tested passkey on your website Passage: works well, so easy!

But if I use a new browser like in the InPrivate mode: the Email address is not suggested by the 1Password Extension.
URL : https://console.passage.id/login

I guess a small change in the login webpage will permit to handle that.
Can you pass it to the Passage team ?

BR,

Olivier

1Password Version: 8.10.7
Extension Version: 2.12.0
OS Version: Win 10
Browser:_ Chrome, Edge

browser extension

4 Replies

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  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team
    2 years ago

    OlivierP

    Awesome, thanks so much for sharing that screenshot with me. Looks like I've been able to replicate this on my end in a few different browsers so I'll go ahead and escalate this over to the development team to investigate further. In the meantime, you should be able to manually type in the email address or drag-and-drop the username into the relevant field to continue the sign in process and use your passkey.

    ref: dev/core/core#2900

  • OlivierP's avatar
    OlivierP
    Dedicated Contributor
    2 years ago

    Hi 1p_jac

    Thanks for your quick reply !

    I get no 1Password icon (nothing at all) in the email field of the page (it is quite rare to not see it...)

    Full capture with the extension, so you can see the item in the extension is matching the website (no filtering here):

  • 1p_jac's avatar
    1p_jac
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi OlivierP

    It's wonderful to hear you're finding saving and signing in with passkeys from 1Password easy and working well! Just to double check; Are you not seeing your Passage item's username being suggested inline when signing in to that URL on a different browser/profile? 1Password should definitely be suggesting the username for your Passage item here.

    Could you first make sure that the different browser/profile you're seeing this behavior in is not filtering the vaults shown in the extension's Settings by right-clicking 1Password in the toolbar, click Settings, then scroll down to Accounts & Vaults. From here, make sure that the vault the item is stored in is selected. Could you also make sure that the item has the URL "https://console.passage.id/login" within it so that 1Password knows to suggest this inline?

    If that still persists, I'll be here to take a closer look :)