Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
srboyd
2 years agoNew Contributor
Error: "1Password has detected an error with your local app database"
I get this error message when I start up my iMac. Any idea how this can be fixed?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not ...
1P_Dave
Moderator
2 years agoHello srboyd! 👋
I'm sorry that you're running into an error message when using 1Password on your Mac. So that we can investigate further, I'd like to ask you to send us diagnostic logs from the 1Password app on your Mac:
- Open Finder.
- Click Go in the menubar at the top of the screen.
- Click Go To Folder...
- In the new pop-up that appears paste:
~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Dataand then press return on your keyboard. - Right-click on the folder titled
logsand selectCompress "logs".
Attach the newly created logs.zip file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/140474/1password-has-detected-an-error-with-your-local-app-database#latest
- Your forum username:
srboyd - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#21214