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srboyd's avatar
srboyd
New Contributor
2 years ago

Error: "1Password has detected an error with your local app database"

I get this error message when I start up my iMac. Any idea how this can be fixed? 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser:_ Not ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@Alalettre

I'm sorry that you ran into the issue as well. I see that you sent in a diagnostics report and one of my colleagues will get back to you as soon as possible.

I also wanted to echo my colleague Grey's comment from earlier in the thread:

⚠️ Please make sure that you can sign in to 1Password.com and find all the items you would expect before modifying ANY of 1Password's supporting files to minimise the risk of data loss.

If you see an error message, and are at all unsure about what to do, please don't modify anything and email support@1password.com for guided help.

-Dave

ref: BAD-62297-727