Forum Discussion

Former Member's avatar
Former Member
3 years ago

Error message about updating when I'm already using the latest version

I cannot open the main 1password windows app at all because of the following error and every time I use the browser extension I get the same error but I can at least use after that. The error messag...
windows
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @MrFawlty

We'll need to ask you for some more information to troubleshoot this effectively, so it's best to continue by email. Send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

— Grey