Itβs Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Former Member
3 years agoError message: "Your Secret Key or password was recently changed."
[Removed screenshot as it contained an email address and this is a public forum. The error message in the screenshot from 1Password for iOS was "Your Secret Key or password was recently changed. Ente...
1P_Dave
Moderator
3 years agoHello @marcosuave, @BokuWaGaijin, @sznrbrt, @pstivers3! π
I'm sorry for the alarm. Yesterday, our Operations team conducted scheduled maintenance on the 1Password servers and some users received a message in the 1Password app indicating that an account password or Secret Key was changed. This appears to have been an unintended side effect of the maintenance. Ignore this message β neither your account password nor your Secret Key has been changed. Now that the maintenance is complete you should be able to sign in as usual.
For more information, visit 1Password Status: https://1password.statuspage.io/incidents/n6f7my821dw8
The team is investigating the situation so that we can avoid it in the future. I'm sorry again for the scare and inconvenience.
-Dave