It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
Former Member
3 years agoError message: "Your Secret Key or password was recently changed."
[Removed screenshot as it contained an email address and this is a public forum. The error message in the screenshot from 1Password for iOS was "Your Secret Key or password was recently changed. Ente...
1P_Dave
Moderator
3 years ago@agrft10
I'm sorry that you ran into this issue. Since I don't have access to your account information here on the public forums, I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave