Forum Discussion

Anonymous

3 years ago

Error message: "Your Secret Key or password was recently changed."

[Removed screenshot as it contained an email address and this is a public forum. The error message in the screenshot from 1Password for iOS was "Your Secret Key or password was recently changed. Ente...

ios

1P_Dave

Moderator

3 years ago

@agrft10

I'm sorry that you ran into this issue. Since I don't have access to your account information here on the public forums, I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave

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@agrft10

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-Dave

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@agrft10

\n\n

-Dave

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