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Former Member's avatar
Former Member
3 years ago

Error message: "Your Secret Key or password was recently changed."

[Removed screenshot as it contained an email address and this is a public forum. The error message in the screenshot from 1Password for iOS was "Your Secret Key or password was recently changed. Enter your new account details to continue." -Moderator.]

1Password Version: 8.10.4
Extension Version: Not Provided
OS Version: iPadOS 16.5 (20F5039e)
Browser:_ Brave
Referrer: forum-search:https://1password.community/search?Search=It%20says%20%22Your%20secret%20key%20or%20password%20was%20recently%20changed.%20Enter%20your%20new%20account%20details%20haschanged

ios

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  • Former Member's avatar
    Former Member
    3 years ago

    The same thing just happened to me. An error popped up on my Mac from the 1Password app saying that I needed to login again because something had changed. I didn't change my Secret Key or my password. Oddly, the re-login pop-up window already had the Secret Key filled out (not visible though, just the blind character placeholders.) This is a bit concerning. What's going on??

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @AdminJHC! 👋

    Can you clarify the issue a little further? You'll usually see that screen in the app after you've changed your account password or Secret Key and the app requires your new login information in order to re-authenticate with your account.

    Have you changed either of those recently? Are you still able to log in to your 1Password account on 1Password.com (in the browser, not the app)?

    I've removed the screenshot from your post since it contained your email address and this is a public forum.

    -Dave