Error: "Your Mac hasn't logged out because '1Password' failed to quit."

I'm glad to know I'm not alone with the "Your Mac hasn't logged out because "1Password" failed to quit" issue. I hope you are prioritizing a fix and will let us know when we can apply it.

@jsclarke99

The fix for the issue hasn't yet made it into an update but we hope to release it soon. I'm sorry for the frustration.

I have removed 1Password from the menu bar- but now when clicking on it in Safari- it prompts for password (to start 1P), then password again (to launch in browser), and sometimes a 3rd time!

For your situation, as a temporary workaround if you'd like to keep the 1Password app closed until the issue is fixed, you can turn app integration off to just use the browser extension without the app:

1. Open Safari.
2. Right-click on the 1Password icon in Safari and click Settings.
3. Turn off "Integrate with 1Password app".

Note: if you turn app integration off then you'll need to unlock the app and the extension separately and you'll need to unlock the extension using your account password.

-Dave

1Password has become a flakey app on the Mac for me now. It's been 40+ days and it won't allow an automated shutdown. I have removed 1Password from the menu bar- but now when clicking on it in Safari- it prompts for password (to start 1P), then password again (to launch in browser), and sometimes a 3rd time! I'm also running beta software but I sure wish this could be fixed. The previous version had no problems for me.

Happy to help, hopefully this is fixed soon.

-Dave

1P_Dave thanks :)

@benedickmiller

Thanks for clarifying. The workaround can help those who manually logout or shut down their Mac. Hopefully our developers can get the issue fixed as soon as possible.

-Dave

1P_Dave my "-" was because I wanted to delete the comment, but could not see how to :)

I was going to say that the workaround does not really help, as the issue is only an issue when I leave my MacBook unattended. If I logout or shutdown by hand I have no issue. I guess if you mean the workaround is to quit 1Password every-time I leave my MacBook unattended, then yes I guess that would work, but sadly I will forget!

@Terylon

Thanks for posting the Support ID. I don't believe that our developers need any more diagnostics reports at this time but thanks for sending one in. A fix has been coded and we hope to release it as soon as possible.

For the time being, if you right click on the 1Password icon from the macOS menu bar and then click Quit you'll be able to shutdown the Mac without experiencing the pop up. I'm sorry for the inconvenience that the issue is causing.

@benedickmiller

All that I'm seeing in your post is a "-", can you clarify if you had a question that I could help with? 🙂

-Dave

ref: dev/core/core#21869
ref: TGY-74266-897

-

The same issue here.

support ID:

[#TGY-74266-897]

Thanks in advance for solving the problem.

-Dirk