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Forum Discussion
chazzunokuthunuchtec
3 years agoOccasional Contributor
Error: "Your Mac hasn't logged out because '1Password' failed to quit."
Attempting to log out of my Mac fails with an on-screen message "Your Mac hasn't logged out because "1Password" failed to quit. To continue logging out, quit "1Password"." The on-screen message has options "cancel" and "try again". If I use the 1Password "helper" to completely quit 1Password the log out then completes.
Currently running macOS Ventura 13.4 on iMac retina 5K 27-inch 2019, and using 1Password for Mac 8.10.7 81007041 (from Mac App Store) with current subscription to 1Password for Families.
1Password Version: 8.10.7
Extension Version: 2.11.0
OS Version: macOS 13.4
Browser:_ Safari
Referrer: forum-search:Your Mac hasn't logged out because 1Password failed to quit
58 Replies
- BalNosh27Occasional Contributor
I also have this problem. It seems to have been raised for the first time on June 1. Is a solution yet available?
- 1P_Dave
Moderator
@Glenn62
Thank you for sharing. Hopefully our developers are able to release a permanent fix soon.
-Dave
- Former Member
I found that if I remove 1Password from the "Menu Bar" in 1Password settings my system will shut down.
- 1P_Dave
Moderator
Thank you for reporting the issue. 🙂
-Dave
- Former Member
Great, thanks for speedy reply.
- 1P_Dave
Moderator
@carolross
I'm sorry for the frustration. Our developers are aware of the issue and are working on a fix.
-Dave
ref: dev/core/core#21869
- Former Member
When I return to my sleeping MacBook Air 13", a message appears indicating the system was unable to log out due to 1Password not quitting. When I check to see if 1Password is still running, it's not. I have 2 options on the message, 1 Cancel 2 Try Again. Try again and it does succeed, requiring my password to log in. This is so annoying and I'd appreciate help. Thanks
1Password Version: 8.8.7
Extension Version: Not Provided
OS Version: Mac OS Ventura 13.4
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=MacBook%20Air%20can't%20log%20out%20-%201password%20prevents%20it - 1P_Tommy
Moderator
@FragTagger et al.
Thank you for the reports. I've passed along any new reports. I don't think we need additional diagnostics at this time. If that should change we'll let you know. My apologies for the trouble.
ref: dev/core/core#21869
- Former Member
Same issue here. Macbook air, 2020, m1, ventura
- 1P_Dave
Moderator
@shanet34
I'm sorry that you're also seeing the same issue on your Mac. I've let our developers know that you're affected.
-Dave
ref: dev/core/core#21869