Experiment #4 – New interface in 1Password.com’s vault view

dospolov as noted in the post the beta version currently only operates in read only mode, editing functionality and general parity with the desktop app will be arriving in the coming weeks and months

with the new UI on the web I cannot edit any items. Why is that? There are no edit button anywhere

Hi Rob,

Unfortunately no, I can't use passkeys at work - application control doesn't allow users to select their own password managers as extensions in the browser - ironically security policies are preventing me from being more secure. Probably common in large orgs.

I didn't realise you can move vaults in the old version - I use the old version for edits, but have always used mobile to switch vaults!

Hi, Al_Nelson, thanks for posting!

I miss the options like move between vaults in the desktop version

This will be coming. Right now the new version is read-only, but we'll be implementing edit support and other features in the coming weeks before we remove the old version. Our goal for this round is to support everything the old version of the web app supports, and that includes moving items between vaults. 👍 Once we're there we can remove the old version and just concentrate on further improvements to the new one.

Not sure if technically possible but would be great if passkeys can work

Do you mean signing in to other sites using passkeys? That's supported in our browser extensions, but it's not something we can do with just a web app. Are you able to install the browser extension at work?

Looks much better. I rely on this heavily at work where I can't get 1password approved to use natively.

• I miss the options like move between vaults in the desktop version
• Not sure if technically possible but would be great if passkeys can work

The current website is barely usable on mobile in fully zoomed out view.

Hey, philmcole, thanks for the feedback! Mobile support is something that's on our minds as well. You're right that it hasn't been a priority for us. Right now we're focused on improving the desktop experience for the web app, which has languished a bit.

We are getting closer to having mobile support, though. If you resize your browser small enough, you'll see the sidebar collapses away and slides back in only when you hover on the left side. This doesn't help a ton on phones right now, but it's indicative of the flexibility the new layout will give us, so we can continue improving.

instead of hiring the boring developers who actually build and fix things

To be clear, I'm one of the boring developers building this thing. 😎 I've been at 1Password since 2010, and I can assure you that while we've always prioritized our customer support, our engineering team is much larger. We're tackling a wide variety of problems, but we recognize the need for maintaining the stuff we already have, and that's where this project comes from. Our desktop and mobile apps have received more attention than our web app lately, and we needed to course correct.

I hope we'll be able to win you over again this year. ❤️

Still no mobile support.

No, using the native mobile app isn’t always an option. E.g. temporarily log in to a second account, etc.

Every other website seems to have mobile support these days. Can’t be that hard, AgileBits!

Still no mobile support.

The current website is barely usable on mobile in fully zoomed out view.

No, using the native mobile app isn’t always an option. Sometimes you need to log in to a second account, etc.

Every reasonable website has mobile support nowadays. Can’t be that hard that AgileBits can’t figure it out.

But I forgot the reality. 1Password apps have continuously grown more buggy over the years. The company’s focus went to hire an army of “feel good” customer service reps that promise “we hear you” after every comment, and copywriter PR people that fill up the blog with SEO spam, instead of hiring the boring developers who actually build and fix things. Alas, after a decade as a customer, I grow less and less happy each year about extending my subscription.

Hey, everyone. We've been working to address a variety of issues over the last four weeks, and I wanted to let you know about some recent updates:

Feb 6

• Began supporting localization for the 12 languages already supported in the rest of the web app and other apps. There are some tasks remaining there.
• Maintain the last item list sort order throughout the app and across page reload.
• Show an alert popup when encountering unexpected errors, to hopefully avoid just showing a blank screen like norysang reported.
• Squashed some minor bugs.

Feb 15

• Fixed part of the issue firebeyer mentioned with custom item categories. Right now all custom categories will be grouped together under "Others", and we'll be fully supporting active custom categories soon.
• Group and sort categories in the item list filter menu to match the desktop apps.

We're planning to begin letting users know about this new view directly in the web app soon, and we're beginning to tackle additional functionality like editing items. Thanks for helping us get to this point!

Hey, 1proller, thanks for the love!

I want you to make it possible to export data through the iPhone or iPad . Currently you have to have PC or Mac to be able to do it which I don't have because I only have iPad and iPhone so I wouldn't have to borrow the computer to export my data.

This is a great point. It's not related to this feature, but I've captured your feedback for our product team.

Another question will be the same both 1pass.com and eu?

If you're referring to the new vault view, yes, you can also see it in the EU and CA regions.