Experiment #4 – New interface in 1Password.com’s vault view

In the current UI version, you can quickly focus the cursor on the Search box by pressing Ctrl+F (in Windows). In the new version, Ctrl+F brings up the browser's own find box, which does not provide the same functionality. Please re-add the Ctrl+F shortcut support.

From a UX perspective, it would be nice to have a 'tile view' where items are displayed on the right pane. Currently, the right pane cannot be readily utilized unless you click on a particular item to display its details or because, coincidentally, you need to manage the first one on the list (that gets displayed by default).

A tiling system would serve several benefits for me:

1. Customizable dashboard view of the items/tiles that count (Favourites, specific category/ies, all or recent items/tiles).

2. Faster actionable tasks. For example, having a 'copy password' button on a tile would speed up the process of performing the same task in three steps at the moment, where I have (1) maybe search for the item, (2) select the item, and (3) only then click to copy the password once the item is displayed on the right pane. For me, it does make a big difference from a UX and productivity point of view.

3. A tiling pane could display different carousels of tiles from various categories, as an actual dashboard should do. Although it is a different product, I take the Evernote (web) interface as a good reference model for productivity.

4. Color coding categories (and tags) would also improve the overall UX.

These are my 2 pence. Thank you for your attention.

1. Do you prefer this new interface over the old one?

Mostly, yes. The vault list and searchability on the left I like. It seams more intuative in this new layout.

The one thing that I find harder to use are the actions for the items within an entry, like Copy / Open / Reveal / etc.

I use a larger monitor, so the action being all the way to the right of the screen visually disconnects what I'm interacting with.

Also, 2 clicks for an action I use a lot for URLS (Copy) is more cumbersome.

Improvement/feature ideas

1. If there was a setting so one could change the default action for a field type would be great - this way I would be able set it to what I use most often.

2. Another idea is that clicking the row itself triggers the default action. Currently the row hightlights, but I still have to go all the way to the right to click the action link/button to trigger it.

3. And final idea, if a custom context menu could be given on right click for the extra actions, that would help usability on larger screen sizes. No need to make sure when moving the mouse over to the right you're still highlighting the same row.

1. Do you see value in us rolling out this new interface of the vault view to all 1Password users?

Yes, I do.

1. Are you experiencing any performance issues? Keep in mind this is a read-only version at this time.

Not at this time. All good.

1. How often do you use the vault view in 1Password.com?

I'm switching between vaults multiple times a day. Using the list selection for vault switching is what is used most. The "All vaults" landing page is rarely used for me.

konstantin thanks for telling us about your use case! This is why we ask for feedback. 😅 I personally just use search, so moving the categories to a filter menu doesn't really change my workflow.

If you have time, I'd love to get a little more context on your use case. How often are you switching categories, and how often do you switch vaults? I noticed you found the vault menu acceptable but the category menu unacceptable. In the desktop app, both of those are available in the sidebar and here they're both behind an extra click, so I'd like to learn more.

Not sure what you call "the vault view" but if it is the one that lists all my vaults in big rectangles, I can say I have 6 vaults yet I don't think I ever use the vault view.

This seems to be a common point of confusion. 😄 The "vault view" refers to the part of 1Password.com that we're upgrading here, the place where you see your vaults and the items inside, as opposed to the home page (which I think is where you see the "big rectangles" we call vault cards internally), or other account management aspects of 1Password.com (billing, inviting people, etc.). I'd also love to hear what you would call that view.

When I test this, I see the name of my account and next to the vault the password is in. Which makes one think it's in 2 vaults when actually the password is only one vault.

srosenthal72 ah, yeah, that's another thing we inherited from the desktop app that makes a little less sense on the web. In the desktop, you can be signed in to multiple accounts, so we want to make it clear which account the item is in, not just which vault. I'm curious if you've ever used the desktop app. It sounds like maybe not?


1. Do you prefer this new interface over the old one?

No, mainly for one reason.

• Changing vaults with a dropdown is great. Keep it.
• The ability to resize the colums comes directly from heaven.
• Dark mode is nice.
• Removing the Categories list from the leftmost column and moving it to a dropdown is a cruel "I hate my customers" move.

1Password should be a productivity app and forcing me to click 3 times instead of 1 ain't exactly "productive". I can't grasp the idea of hiding the categories list in a dropdown. What are you doing? Saving pixels on my 32" monitor?

You already did a similar thing on the iPad app. It now takes 5 times longer to find what I am looking for and I am genuinly annoyed for the entire time I am helplessly navigating a complex menu structure to find, say, a credit card info. The previous iPad app was incredible. The latest one drives me crazy.

In order to make this sort-of-constructive criticism, instead of just replacing the Categories list with empty space, I can suggest you allow me to pin some categories there for quick access. Please don't expect me to go through 600 items and put additional tags just because someone thought they are the preferred way to navigate around. I'd also love the same feature on the mobile app - I get the ability to pin "Tips" but I don't get to pin "Credit Cards"? Why?


2. Do you see value in us rolling out this new interface of the vault view to all 1Password users?

There are things (listed above) that I would love using but I would stick to the old UI forever just because of the categories dropdown.


4. How often do you use the vault view in 1Password.com?

Not sure what you call "the vault view" but if it is the one that lists all my vaults in big rectangles, I can say I have 6 vaults yet I don't think I ever use the vault view.

Thanks for pointing out the Vault selection moved. Guess I was so used to where it currently is that I didn't see that it was moved. I will also add that it is a little confusing what vaults are displayed above a selected password. When I test this, I see the name of my account and next to the vault the password is in. Which makes one think it's in 2 vaults when actually the password is only one vault. See below:

srosenthal72 thanks for the feedback!

I really don't like the location of the field options (e.g., Reveal/Show in Large Type). In the existing version those options display right next to (adjacent) to the field and does not force the user to move their mouse to the other side of the screen. For those with large monitors this is not user friendly.

This is a great point. I think most people don't expand the desktop app to fill the full screen, but web browsers often are, and the new design doesn't take that into account. I'll raise this with our design team.

I don't see the option to switch vaults at the top of the main screen. Maybe that is not available in the preview version?

It's moved slightly to the top left corner. You should see "All Vaults" there and clicking it will open the vault switcher.

If you mean the view to "Switch" vaults, I do occasionally use that. Is that something you are considering removing because I do like that functionality.

Ah, by "vault view" we just mean the part of the web app where you can see your vaults and items, as opposed to the admin side where you can invite people to your account, manage billing, etc. No plans to remove the vault switcher, although we're still experimenting with how it works. It's a bit different from the desktop apps, where vaults are listed in the sidebar.

ironically security policies are preventing me from being more secure. Probably common in large orgs.

Al_Nelson Sadly too true! I'm sorry you aren't able to use the browser extension. Hopefully there's at least a way to submit feedback like that to your security team.

I didn't realise you can move vaults in the old version - I use the old version for edits, but have always used mobile to switch vaults!

Hey, glad to have maybe helped! :) Hoping to have more to share on this in the new version soon.

1. I really don't like the location of the field options (e.g., Reveal/Show in Large Type). In the existing version those options display right next to (adjacent) to the field and does not force the user to move their mouse to the other side of the screen. For those with large monitors this is not user friendly.
2. I don't see the option to switch vaults at the top of the main screen. Maybe that is not available in the preview version?

General questions 1P asked:
1. Do you prefer this new interface over the old one? So far, too early to tell. Need to see everything implemented including editing. But so far so good.
2. Do you see value in us rolling out this new interface of the vault view to all 1Password users? So far, too early to tell. **
3. Are you experiencing any performance issues? Keep in mind this is a read-only version at this time. **No performance issues.
4. How often do you use the vault view in 1Password.com? ** If you mean the view to "Switch" vaults, I do occasionally use that. Is that something you are considering removing because I do like that functionality.