Experiment #4 – New interface in 1Password.com’s vault view

When logging in times out, I see the spinner forever.

I see the 'find in' button now, thank you.

Hey, alextsm.

My organization is frequently running into timeouts when logging in to our 1P website. I'd say it happens to me about 60-80% of the time when logging in - really frustrating considering that sessions time out after ~10 mins. I have to hard refresh the page in my browser and try again until it works.

Do you mean that when you log in, you see a spinner or blank page and it never finishes logging you in? Or are you referring to the auto-lock that happens after 10 minutes? If it's the auto-lock, you can actually change that value to something longer if you'd like. The setting is on the left side of your profile page: https://start.1password.com/profile

In the new UI, if you click Favorites, then use the top search box, the results are not exclusively from the Favorites.

There's a separate filtering feature for this use case. Click the magnifying glass at the top of the list next to the sort menu and you can filter just the current list.

Reporting one issue (1) and one feedback (2):
1) My organization is frequently running into timeouts when logging in to our 1P website. I'd say it happens to me about 60-80% of the time when logging in - really frustrating considering that sessions time out after ~10 mins. I have to hard refresh the page in my browser and try again until it works.
2) In the new UI, if you click Favorites, then use the top search box, the results are not exclusively from the Favorites. In the old UI, this would only search within Favorites. This change greatly slows me down using the new UI. I really wish it would behave as it used to. As a power user with thousands of records, I need to quickly filter and search.

Thanks, andrewburton! I'll follow up there.

1P_Rob I think this -> [#DCF-93919-689] is an open ticket I submitted a while ago on the error in the browser. I dug pretty deep on this before I was told that the browser and app errors were bugs and I'd likely need to wait for a fix.

Help is welcome if there's a way to get this fixed.

Yeah, a couple of times I've accidentally deleted the OTP code, and then otherwise modified an item. It's easier to just copy the URI from the old version in the history, instead of restore old, copy URI, restore new, edit and paste.

Racer77 thanks for the clarification! I'll pass this on to the team.

The new interface is so slow. :(

rwills we're working on some improvements to the initial load time. Is that where you're having trouble? Or is it still slow even after it's loaded?

Opening a new Window, I know that functionality, isn't the same as having entries open as tabs next to each other in the app.

inetbas ah, I misunderstood you to mean browser tabs, sorry about that. I'll pass this idea along.

In the meantime there are a couple ways you could do something similar. Favorites is one. If you're frequently trying to access the same items, marking them as favorites is kinda like "pinned tabs" in a browser. Another option is tags. If you want to see all your bank items together, you could tag them with "bank" and then select the "bank" tag in the sidebar to easily switch between them.

The Share option has totally disappeared from the Chrome extension

ontario oh interesting, I asked around and this was a bug that we recently fixed in the latest version of the extension. I'm on the nightly channel so I was already seeing it fixed. You should get the update automatically soon if you haven't already.

The "new" 1password browser doesn't work for me (totally blank with no accessible passwords as others have shown here) and none of the 1password apps work for me either.

andrewburton this is really surprising to me. I think I've only seen one or two similar reports, and neither person has replied to me so we can look into it. I don't think I've ever heard that none of the other apps work either. If you had a support ID or forum thread, could you post it here so I can follow up?

The "new" 1password browser doesn't work for me (totally blank with no accessible passwords as others have shown here) and none of the 1password apps work for me either.

I've (and my administrator has) spent a lot of time with 1password support and found that these are bugs. Super frustrating that I have to constantly login to the web browser then revert to an old version to be able to access any of my passwords.

I'm locked in at the moment by my employer, but I can't imagine why anyone would purchase this vs dashlane (I felt differently when I thought 1password worked).

1P_Rob thx for replying. The Share option has totally disappeared from the Chrome extension, see screenshot.

1P_Rob
Thank you for the feedback on:
inetbas the web app isn't currently designed to make this easy, but you can do it. If your browser has a "duplicate tab" function, you can use that. Otherwise you can just copy the URL and make a new tab and paste it in. At the moment you will have to sign in again in the new tab, but we're working on some improvements there.

Another option is to use the desktop app instead. In the top right corner of an item, click the three dots and select "Open Item in New Window". One of my favorite parts of that feature is you can actually drag and drop fields from the item onto text fields in your browser or any other app. You can also do this from the main desktop app window.

Opening a new Window, I know that functionality, isn't the same as having entries open as tabs next to each other in the app. Specific on a laptop (my primary work platform) and iPad (my primary private platform), Having tabs next to each other is handy.

The new interface is so slow. :(