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Forum Discussion

b3nw's avatar
b3nw
New Contributor
3 years ago

Extension Stuck Loading after last update

Regularly when I try to use the extension to fill a login page, it just sits with the loading icon, very frustrating. Eventually I can get it to respond by trying it on different tabs and it requires...
browser extension
1P_JoshD's avatar
1P_JoshD
Icon for 1Password Team rank1Password Team
3 years ago

Hey b3nw,

Thanks for messaging us! I'd like to gather some more information about how these tabs are used and how your device is set up with 1Password.

  • Do you leave these tabs open at all times?
  • Do you have the 1Password 8 for Windows app installed and signed in?
  • When signing into the extension, does refreshing the page allow you to use the extension properly?

Josh