Forum Discussion

Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
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LokiNYC's avatar
LokiNYC
New Contributor
4 years ago

I had this issue (I'm also running iOS 16.1 beta, but that may not be connected). I had done Reset All Settings and it knocked out FaceID just for 1Password.

From a solution in another thread, I went through Erase All Settings and iCloud restore, and tested it by opening 1Password (which initially requires its password), then locking 1P, then testing if I could unlock with FaceID - which worked.