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Former Member's avatar
Former Member
4 years ago

Face ID Not Working [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676599/#Comment_676599 . I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @Hacktron:

Thanks for following up. The development team has found the cause of the problem and the specific parts of iOS that 1Password interacts with. They're actively working on a solution for the root cause of the problem. We're absolutely aware of the impact not having Touch ID or Face ID available to unlock 1Password causes and we're hoping to have something more to share on this soon.

Jack