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Forum Discussion
Face ID Not Working [Fixed. Please see the approved answer for details.]
https://1password.community/discussion/comment/676599/#Comment_676599
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I have upgraded to 1Password 8 for Mac. Yesterday I had to re-set my iPhone settings and since then I cannot...
When I open 1PW on my iPhone, it triggers the FaceID authentication. The FaceID works successfully, shows a checkmark, and then goes away. But then 1PW doesn't unlock. Instead it says, "That didn't work. Check your password or try again." Then I have to type in my master password to get in.
1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iOS 16.1
Browser:_ Not Provided
